Mental Health Information
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Clinical Note
AI clinical documentation tools do not replace clinical judgment. All AI-generated notes require clinician review and attestation before inclusion in patient records.
Upheal vs Mentalyc: Which AI Therapy Notes Tool Is Better?
Both Upheal and Mentalyc generate AI session notes for mental health therapists, but they take different approaches. Upheal pairs documentation with session analytics. Mentalyc focuses on template variety and workflow flexibility. Here's how they compare on every metric that matters.
Published: April 4, 2026 | Last updated: April 4, 2026
| Feature | Upheal | Mentalyc |
|---|---|---|
| Founded | 2021 | 2021 |
| HQ | Prague / Miami | San Francisco |
| Free Tier | Yes (unlimited basic notes) | 14-day trial only |
| Pricing | $0-69/mo | $19.99-69.99/mo |
| Note Templates | SOAP, DAP, BIRP, custom | 20+ templates (SOAP, DAP + modality-specific) |
| Session Analytics | Yes (talking ratio, sentiment, silence, cadence) | Alliance Genie (therapeutic alliance insights) |
| Input Methods | Chrome extension, in-app recording | Live recording, upload, dictation, typed |
| HIPAA | Yes + BAA | Yes |
| SOC 2 | Not specified | Type II certified |
| EHR Included | Yes | No (notes only) |
| G2 Score | Not enough reviews | 3.8/5 (12 reviews) |
| Trustpilot | 4.6/5 | Not listed |
| Clinical Evidence | None published | None published |
| Affiliate | $300/subscriber | Revenue share |
Where Upheal Wins
- Session analytics: Upheal's talking ratio, sentiment tracking, silence detection, and cadence measurement are unique. No competitor offers this level of session-level analytical data.
- Free tier: Unlimited basic notes at $0/month vs. Mentalyc's 14-day trial. Lower risk to try.
- Built-in EHR: Upheal includes EHR functionality. Mentalyc is notes-only and requires a separate EHR.
- Platform flexibility: Chrome extension works with any video platform.
Where Mentalyc Wins
- Template variety: 20+ therapy-specific templates vs. Upheal's standard SOAP/DAP/BIRP/custom. If you use EMDR, psychodynamic, or other modality-specific documentation, Mentalyc has you covered.
- Input flexibility: Four input modes (live recording, file upload, dictation, typed summary) vs. Upheal's two (Chrome extension, in-app recording).
- SOC 2 Type II: Higher security certification than Upheal has publicly demonstrated.
- Alliance Genie: AI therapeutic alliance insights — a different kind of analytics than Upheal's session dynamics data.
- Treatment plans: AI-generated treatment plans with SMART goals. Upheal doesn't offer this.
Our Recommendation
Choose Upheal if: You want session analytics for clinical reflection, prefer a free-to-start option, or need a built-in EHR. Best for therapists who care about understanding session dynamics, not just documenting them.
Choose Mentalyc if: You need modality-specific templates (especially for EMDR, psychodynamic, or specialized approaches), want SOC 2 Type II certification, or prefer multiple input methods. Best for therapists who value documentation flexibility over analytics.
Both tools lack peer-reviewed clinical validation of their AI accuracy. Neither has published studies comparing their note quality to human-written notes. This is a gap across the entire AI therapy notes category.